Connect Solo to Your Front Account
Integrating Solo with your Front account allows your team to get instant answers to their questions directly within your Front conversations via the Solo Front application, streamlining your workflow and bringing information right where you need it.
How to Set Up the Front Integration
To get started, you'll need to connect your Front account. This is a one-time setup that authorizes Solo to interact with your Front workspace. Please note that you must be an admin to manage integrations.
Navigate to Account Settings by clicking the gear icon.
Select the Integrations tab from the menu.
In the list of available integrations, find Front and click the Connect button.
You will be redirected to the Front website, where you'll be asked to authorize the connection.
Once you approve, you'll be brought back to the application, and the connection will be complete.
You'll know the connection is successful when you see a green checkmark next to the Front integration.
How to Disconnect Front
If you ever need to remove the integration, you can disconnect Front from your workspace.
Go back to the Integrations tab in Account Settings.
Find the Front integration and select the Disconnect button.
Confirm the action to remove Solo's access to your Front account.
Asking Questions on the Front Application
Once you've connected Front to Solo and installed the Solo app, navigate to a conversation and you should see the ability to ask Solo questions.
After you ask a question, you'll see an answer like this:
