Review and Address Documentation Updates on the New Action Items Page
A new "Action Items" page has been added under the Documentation section. This page provides a centralized place to review all suggested updates to your documentation, which can be triggered in two ways:
Code Changes: When the underlying code changes, we'll suggest updates to the relevant documentation, showing you the old and new text side-by-side.
Customer Conversations: We now analyze customer conversations from integrated services (like Intercom). If a conversation indicates that your documentation might be unclear or missing information, we'll create an action item with a summary for you to review.
You can now easily navigate between different documents that have pending action items from this single page.
Connect Bitbucket and Zendesk, and Navigate Integrations with Ease
You can now connect your Bitbucket and Zendesk accounts.
Bitbucket: Connect your Bitbucket repositories to keep your documentation in sync with your codebase. You can specify which branch to monitor for each repository.
Zendesk: Connect your Zendesk help center to allow the system to read your articles and suggest improvements based on customer tickets.
Additionally, the "Integrations" section in Account Settings has been redesigned with tabs for "All", "Chat", "Code", and "Documentation" to make managing your connections simpler.
A Cleaner, More Organized Navigation Menu
The main navigation menu has been updated to be more intuitive. "Documentation" and "Integrations" are now organized into collapsible sections, containing related sub-pages like "Action Items" and "Repositories". This makes it easier to find the pages you need and reduces clutter.
Enhanced Team Role Management
You can now assign roles to team members for better access control. When inviting a new user, you can choose to invite them as a "Regular" user or an "Admin". The roles of existing team members can also be changed at any time from the "Team" section in your Account Settings.
Improved Documentation Publishing
The process for publishing new documentation has been improved. When you publish a document, you will now first select the destination, such as Notion or Intercom. After selecting the source, you can then choose the specific parent page (for Notion) or collection (for Intercom) where the new document should be created.